Terms of service
erms of Service
Ahsan Enterprises
Effective Date: [Insert Date]
Welcome to Ahsan Enterprises. These Terms of Service govern your access to and use of our website, online store, products, and services. By visiting our website or placing an order with us, you agree to be bound by these Terms of Service.
If you do not agree with these terms, please do not use our website or purchase from us.
1. About Us
Business Name: Ahsan Enterprises
2. Eligibility to Use Our Website
By using this website, you confirm that:
- you are legally capable of entering into a binding agreement
- the information you provide is true, accurate, and complete
- you will use this website only for lawful purposes
- you will not misuse the website, its content, checkout process, or any account functionality
3. Products and Availability
We aim to ensure that all products displayed on our website are described as accurately as possible. However:
- product images may vary slightly due to lighting, screen display, packaging updates, or manufacturer changes
- product specifications, colors, features, prices, and availability may change without notice
- all orders are subject to stock availability
- we reserve the right to limit quantities, discontinue items, or refuse any order where necessary
Google expects products shown in Shopping to be actually available for direct purchase and for users to be able to complete checkout successfully.
4. Pricing
All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.
We make reasonable efforts to ensure pricing accuracy, but errors may occasionally occur. If a pricing or product information error is discovered after an order is placed, we reserve the right to:
- cancel the order
- contact you for confirmation before processing
- issue a refund if payment has already been made
5. Orders and Acceptance
Placing an order does not automatically mean that your order has been accepted. An order is considered accepted only when we confirm it through our official process.
We reserve the right to reject or cancel orders for reasons including:
- product unavailability
- pricing or listing errors
- suspected fraud or misuse
- incomplete or unverifiable customer information
- delivery limitations
6. Payment Terms
We accept payment methods made available at checkout, which may include:
- Cash on Delivery (where available)
- bank transfer
- debit/credit card
- mobile wallet or other supported payment methods
The customer must ensure that payment details are accurate and that sufficient funds are available.
Google requires merchants to make contact information visible on the site, provide at least one conventional method of payment, and clearly disclose the payment model and full costs before and after purchase.
7. Shipping and Delivery
Delivery timelines are estimates and may vary depending on product availability, destination, courier performance, weather, strikes, public holidays, or other factors beyond our control.
We are not responsible for delays caused by:
- courier service disruptions
- incomplete or incorrect shipping details provided by the customer
- failed delivery attempts
- unforeseen events outside our reasonable control
Risk of loss or damage may pass according to the delivery arrangement used for your order.
8. Customer Responsibilities
The customer agrees to:
- provide correct name, address, phone number, and other order details
- inspect the parcel at the time of delivery where reasonably possible
- follow manufacturer instructions and safety guidance
- use products only for their intended purpose
- keep invoices, warranty cards, and original packaging where needed for support
9. Returns and Refunds
All returns, exchanges, and refunds are governed by our separate Refund and Return Policy, which forms part of these Terms of Service.
Customers are encouraged to review that policy before purchasing. It explains:
- when returns are accepted
- what condition items must be in
- who pays return shipping
- how refunds are processed
- refund timelines
Google expects this information to be clearly available on the site, accessible without login, and consistent throughout the website and Merchant Center settings.
10. Warranty and Brand Warranty
Some products may include:
- seller warranty
- manufacturer warranty
- official brand warranty
- no warranty, if clearly stated
Where a brand or manufacturer warranty applies, the customer may be required to claim directly through the authorized service center after the applicable initial return window.
Unless specifically stated otherwise, Ahsan Enterprises does not independently guarantee that every product is covered by a manufacturer’s international or local service network.
11. Electronics-Specific Conditions
For electronics and technical items:
- compatibility is the customer’s responsibility unless compatibility advice is expressly provided by us in writing
- improper installation, liquid damage, physical damage, voltage issues, misuse, unauthorized repair, or software tampering may void return or warranty eligibility
- opened software, license keys, digital goods, and certain sealed accessories may not be returnable except where defective on arrival
12. Promotional Offers
Promotions, discounts, coupon codes, bundles, and special offers:
- may be limited-time only
- may be subject to product or quantity restrictions
- may not be combined unless clearly stated
- may be withdrawn or modified without prior notice
If a promotional discount was applied in error, we reserve the right to correct or cancel the affected order.
13. Cancellation
Orders may be cancelled before dispatch, subject to our verification and processing stage.
If an order has already been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return process after delivery.
14. Intellectual Property
All content on this website, including but not limited to:
- logos
- store name
- graphics
- product page layouts
- written content
- design elements
- images created by us
is the property of Ahsan Enterprises or its licensors and may not be copied, reproduced, republished, or used without prior written permission, except where permitted by law.
15. Website Use Restrictions
You agree not to:
- use the website for unlawful or fraudulent purposes
- interfere with website security or performance
- attempt unauthorized access to our systems
- copy product data or site content for commercial resale without permission
- submit false orders, fake reviews, or misleading information
We may suspend or block users who misuse the website.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Ahsan Enterprises shall not be liable for:
- indirect or consequential loss
- lost profits, business interruption, or data loss
- delay in delivery caused by third parties
- product misuse by the customer
- manufacturer defects beyond the scope of any applicable return or warranty process
- technical issues, website downtime, or temporary unavailability
Our total liability, where legally applicable, shall generally not exceed the amount paid by the customer for the specific product giving rise to the claim.
17. Indemnity
You agree to indemnify and hold harmless Ahsan Enterprises, its owners, staff, affiliates, and service providers from claims, losses, damages, liabilities, and expenses arising out of:
- your misuse of the website
- your breach of these Terms
- your violation of any law or third-party right
18. Privacy
Your submission of personal information through the website is governed by our Privacy Policy. We expect customers to read that policy to understand how we collect, use, store, and protect personal information.
Google also expects merchants to collect user information responsibly and securely, including use of SSL-protected pages for sensitive information.
19. Force Majeure
We are not responsible for failure or delay in performing obligations where such delay or failure results from events beyond our reasonable control, including:
- natural disasters
- strikes
- riots
- power failures
- internet outages
- government actions
- courier disruptions
- import or supply chain delays
20. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.
Any dispute arising in relation to these Terms, the website, or a transaction with Ahsan Enterprises shall be subject to the jurisdiction of the competent courts of Pakistan, unless otherwise required by applicable law.
21. Changes to These Terms
We may update or modify these Terms of Service at any time by posting the revised version on our website. The updated version will become effective from the date stated at the top of the page.
Customers are encouraged to review these Terms periodically before making a purchase.
